Most Goal shops keep a chosen space for patrons to retrieve misplaced belongings. This service permits buyers to report misplaced gadgets and inquire about gadgets which were discovered. Usually situated close to the Visitor Providers desk or an identical central location, it supplies a helpful useful resource for reuniting clients with their property.
Facilitating the return of misplaced gadgets advantages each clients and the shop. Clients keep away from the inconvenience and potential expense of changing misplaced gadgets, decreasing stress and enhancing their purchasing expertise. For Goal, offering this service demonstrates buyer care, fostering optimistic public relations and constructing model loyalty. Traditionally, retail institutions have acknowledged the necessity for such a service, reflecting a broader societal understanding of the significance of property and its potential loss in public areas.
This text will additional discover the sensible elements of using this service at Goal, together with procedures for reporting misplaced gadgets, typical storage durations, and insurance policies relating to helpful gadgets. Extra data will cowl Goal’s method to unclaimed gadgets and potential collaborations with native regulation enforcement or charitable organizations.
1. Visitor Providers
Visitor Providers represents the first interface for inquiries relating to misplaced and located gadgets at Goal. This division performs an important position in connecting clients with their misplaced belongings, guaranteeing a easy and environment friendly retrieval course of.
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Reporting Misplaced Objects
Clients provoke the misplaced and located course of by reporting lacking gadgets to Visitor Providers. Offering detailed descriptions, together with model, coloration, dimension, and any distinguishing options, will increase the probability of profitable restoration. This preliminary report creates a proper file of the misplaced merchandise and permits Visitor Providers personnel to provoke the search course of.
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Inquiring About Discovered Objects
People who discover gadgets at Goal are inspired to show them in to Visitor Providers. This central assortment level ensures that discovered gadgets are correctly cataloged and saved, growing the probabilities of reunification with their house owners. Visitor Providers personnel will then inquire about particular particulars of misplaced gadgets to match them with these discovered.
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Sustaining Information
Visitor Providers maintains detailed data of each misplaced and located gadgets. This documentation sometimes contains descriptions of the gadgets, the date and time they had been reported or discovered, and any contact data supplied by clients. These data are important for monitoring gadgets and facilitating their return.
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Coordinating with Safety
For helpful gadgets, equivalent to wallets, electronics, or jewellery, Visitor Providers usually coordinates with Goal’s safety group. This collaboration enhances safety measures and ensures that helpful misplaced gadgets are dealt with with applicable care and a spotlight. Safety personnel may additionally be concerned in investigating potential theft or loss associated to particular incidents.
Via these key features, Visitor Providers kinds the spine of Goal’s misplaced and located system. The division’s emphasis on correct record-keeping, environment friendly communication, and collaboration with different retailer departments ensures a better probability of profitable merchandise retrieval and contributes to a optimistic buyer expertise.
2. Retailer Safety
Retailer Safety performs a significant position within the effectiveness of Goal’s misplaced and located system, notably regarding high-value gadgets or potential theft. This division’s involvement ensures the safe dealing with and correct investigation of misplaced property, contributing considerably to buyer belief and general loss prevention efforts. When helpful gadgets, equivalent to electronics, jewellery, or giant sums of money, are reported misplaced or discovered, Retailer Safety usually takes a extra lively position. This will contain reviewing safety footage to find out the circumstances of the loss, figuring out potential suspects in circumstances of theft, or securing the merchandise in a extra protected location till its proprietor is discovered. For instance, if a buyer reviews a misplaced pockets, Retailer Safety would possibly overview digicam footage close to the situation the place the pockets was final seen to find out if it was dropped or stolen. This investigative facet provides one other layer of safety and will increase the probabilities of restoration for helpful gadgets.
The involvement of Retailer Safety not solely safeguards helpful gadgets but additionally deters theft. The seen presence of safety personnel and the information that misplaced gadgets are dealt with with care and a spotlight can discourage potential shoplifters. Moreover, the collaboration between Visitor Providers and Retailer Safety streamlines the method for patrons reporting misplaced valuables. As a substitute of navigating a number of departments, clients can report their loss to Visitor Providers, who then coordinate immediately with Retailer Safety. This unified method simplifies the expertise for the shopper throughout a doubtlessly nerve-racking state of affairs. In circumstances the place misplaced gadgets are suspected to be stolen, Retailer Safety’s involvement can result in the apprehension of perpetrators and the restoration of stolen items, additional demonstrating Goal’s dedication to loss prevention and buyer safety.
In abstract, Retailer Safety’s involvement within the misplaced and located course of considerably enhances its effectiveness, notably relating to helpful gadgets and potential theft. Their experience in safety procedures, investigation methods, and loss prevention methods contributes to a safer surroundings for each clients and the shop. This built-in method underscores the significance Goal locations on defending buyer property and sustaining a safe purchasing surroundings. Addressing these safety considerations finally strengthens buyer belief and reinforces Goal’s dedication to accountable retail practices.
3. Designated Space
The existence of a chosen space inside Goal shops immediately helps their means to supply a misplaced and located service. This devoted area, usually situated close to Visitor Providers, supplies a safe and arranged location for storing discovered gadgets. With out such an space, managing misplaced property could be considerably more difficult, doubtlessly resulting in misplacement, harm, or lack of the discovered gadgets themselves. The designated space acts as a central repository, guaranteeing environment friendly processing and retrieval.
This designated space contributes to the general effectiveness of the misplaced and located course of in a number of methods. Firstly, it permits Goal group members to categorize and retailer gadgets systematically, growing the probability of matching them with their house owners. For instance, smaller gadgets could be saved in labeled bins or drawers, whereas bigger gadgets could be positioned on cabinets or in designated storage containers. This group streamlines the search course of for each staff and clients. Secondly, a devoted space enhances safety for discovered gadgets, decreasing the chance of theft or unintended disposal. Typically, these areas are situated inside or close to the Visitor Providers space, offering an added layer of oversight. Lastly, the presence of a devoted area reinforces the shop’s dedication to helping clients with misplaced belongings, contributing to a optimistic customer support expertise. Contemplate a situation the place a baby loses a cherished toy; the existence of a chosen space supplies reassurance that the merchandise can be cared for till it may be reunited with its proprietor.
In conclusion, the designated space kinds an integral element of Goal’s misplaced and located service. It facilitates environment friendly group, enhances safety, and contributes to a optimistic buyer expertise. The absence of such a devoted area would considerably hinder the shop’s means to handle misplaced property successfully, underscoring the significance of this seemingly easy but essential factor. This devoted area demonstrates Targets dedication to customer support, extending past the transactional elements of retail and right into a extra supportive position inside the neighborhood.
4. Merchandise Description
Correct and detailed merchandise descriptions are essential for the efficient functioning of a misplaced and located service, such because the one supplied by Goal. The power to reunite misplaced gadgets with their house owners hinges immediately on the standard of the data supplied when an merchandise is reported misplaced or discovered. Clear, concise, and complete descriptions facilitate environment friendly matching and scale back the probability of misidentification.
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Distinguishing Options
Noting distinctive traits considerably will increase the probabilities of a profitable match. Scratches, personalised engravings, uncommon colours, or particular model markings can differentiate an merchandise from related ones. As an example, describing a misplaced telephone as a “silver iPhone 13 with a small dent on the underside proper nook and a blue case with a floral sample” is way simpler than merely reporting a “misplaced iPhone.” Such particulars support Goal group members in rapidly figuring out the proper merchandise amongst doubtlessly many related ones.
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Model and Mannequin
Specifying the model and mannequin, particularly for electronics, clothes, or equipment, is important. This data narrows down the search significantly, as many gadgets share normal traits. Reporting a “misplaced black laptop computer” is much less useful than reporting a “misplaced black Dell XPS 13 laptop computer.” Offering this data permits Goal personnel to rapidly filter via discovered gadgets and establish potential matches effectively.
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Colour and Dimension
Colour and dimension are basic descriptive parts, even for seemingly generic gadgets. A “crimson, dimension giant, cotton t-shirt” is way simpler to establish than merely a “t-shirt.” These seemingly fundamental particulars are essential for distinguishing between quite a few related gadgets that could be held within the misplaced and located. Correct reporting of those attributes streamlines the matching course of considerably.
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Contents and Packaging
Describing the contents of baggage, wallets, or different containers, in addition to the kind of packaging an merchandise got here in, could be extraordinarily useful. For instance, mentioning {that a} misplaced backpack comprises a particular textbook or {that a} misplaced merchandise was packaged in a particular reward bag considerably aids in identification. These particulars can function essential identifiers when exterior options are much less distinctive.
Within the context of Goal’s misplaced and located, complete merchandise descriptions contribute on to the system’s success price. The power to rapidly and precisely match misplaced gadgets with their house owners depends closely on the readability and element supplied within the preliminary reviews. By offering detailed and particular data, clients considerably enhance the probability of retrieving their belongings and contribute to the general effectivity of the misplaced and located course of.
5. Contact Info
Contact data performs a essential position in Goal’s misplaced and located course of, facilitating the reunification of misplaced gadgets with their house owners. With no dependable technique of contacting people who’ve reported misplaced gadgets or those that have doubtlessly discovered them, your entire system could be considerably much less efficient. Offering correct and up-to-date contact data is important for a profitable consequence.
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Cellphone Quantity
A main contact technique, telephone numbers permit Goal group members to rapidly attain out to people relating to misplaced or discovered gadgets. A available telephone quantity ensures well timed communication, permitting for swift retrieval. For instance, if a pockets containing identification is discovered, a fast telephone name can verify the proprietor and organize for pickup.
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Electronic mail Tackle
Electronic mail supplies an extra avenue for communication, notably helpful for sending detailed data or updates relating to the standing of a misplaced merchandise. Electronic mail additionally permits for communication outdoors of typical enterprise hours, growing the pliability of the method. For instance, Goal might e mail a buyer pictures of discovered gadgets to help in identification.
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Alternate Contact
Offering an alternate contact, equivalent to a member of the family or buddy, will increase the probabilities of profitable communication if the first contact is unreachable. This secondary contact supplies a backup technique, guaranteeing that essential data could be relayed successfully. That is notably helpful for people touring or in conditions the place their main contact technique is quickly unavailable.
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Most popular Contact Technique
Indicating a most well-liked contact technique, whether or not telephone or e mail, permits Goal to make the most of essentially the most environment friendly communication channel for a given particular person. This ensures that messages are acquired promptly and reduces the time it takes to reunite misplaced gadgets with their house owners. Respecting particular person preferences demonstrates consideration to element and enhances customer support.
The efficient administration of misplaced and located gadgets hinges on correct and accessible contact data. By offering a number of contact choices and indicating a most well-liked technique, clients considerably enhance the probability of a profitable consequence. This seemingly easy but essential facet underscores the significance of clear communication in facilitating the return of misplaced property and highlights Goal’s dedication to customer support via environment friendly course of administration.
6. Storage Period
Storage period is a essential element of Goal’s misplaced and located service. It represents the size of time Goal shops retain misplaced gadgets earlier than they’re thought of unclaimed. This coverage balances the necessity to present ample alternative for patrons to retrieve belongings with the sensible limitations of cupboard space and useful resource allocation. Storage period insurance policies immediately affect the feasibility and effectiveness of misplaced and located companies. With no outlined timeframe, shops would face logistical challenges managing collected gadgets indefinitely. For instance, think about a situation with out a storage period coverage; the buildup of unclaimed gadgets would ultimately overwhelm accessible cupboard space, rendering the service unsustainable. This underscores the sensible necessity of outlined retention durations.
Goal’s storage period sometimes ranges from a couple of weeks to a couple months, various relying on the merchandise’s worth and nature. Perishable gadgets, for instance, are usually held for a a lot shorter interval than sturdy items. Useful gadgets, equivalent to electronics or jewellery, could also be held for longer durations, recognizing their significance to house owners. This tiered method displays a realistic steadiness between offering affordable retrieval time and managing storage capability effectively. Contemplate a misplaced driver’s license; the affect of its loss necessitates an extended retention interval in comparison with a much less essential merchandise. This instance illustrates how the storage period coverage displays an understanding of the sensible implications of misplaced gadgets.
Understanding Goal’s storage period coverage is essential for patrons who’ve misplaced gadgets. Consciousness of those timeframes encourages immediate reporting and retrieval, maximizing the probabilities of recovering misplaced belongings. It underscores the significance of contacting Goal’s Visitor Providers as quickly as doable after realizing an merchandise is lacking. Failure to retrieve gadgets inside the specified storage period sometimes leads to the merchandise being donated to charity or disposed of. This consequence highlights the significance of proactive engagement with Goal’s misplaced and located service and emphasizes the shared duty between the shop and the shopper within the retrieval course of. The storage period coverage, due to this fact, serves not solely as a logistical necessity but additionally as an implicit immediate for well timed motion by clients.
7. Unclaimed Objects
Unclaimed gadgets signify the ultimate stage of the misplaced and located course of at Goal. These are gadgets that stay unretrieved after the designated storage period. Understanding Goal’s insurance policies relating to unclaimed gadgets supplies helpful perception into the general scope of their misplaced and located service and underscores the significance of well timed retrieval.
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Donation to Charity
Many unclaimed gadgets at Goal are ultimately donated to native charities. This follow advantages each the neighborhood and Goal. Donating usable items supplies assets to these in want whereas permitting Goal to responsibly handle unclaimed stock. Clothes, family items, and toys are frequent examples of things that could be donated. This follow displays a dedication to company social duty and minimizes waste.
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Disposal Procedures
Objects deemed unsuitable for donation, equivalent to perishable items, broken gadgets, or extremely particular private gadgets, are disposed of in accordance with Goal’s inner procedures. These procedures guarantee accountable and hygienic disposal, minimizing environmental affect and complying with related rules. This facet of unclaimed merchandise administration addresses sensible concerns of sanitation and useful resource administration.
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Income Technology (Uncommon Circumstances)
In sure restricted circumstances, notably with high-value gadgets that stay unclaimed for prolonged durations, Goal could decide to recoup some loss via inner resale or public sale processes. This follow, whereas much less frequent than donation, represents a sensible method to managing the monetary implications of unclaimed merchandise. This method sometimes applies to gadgets like electronics or jewellery and helps offset the prices related to storage and processing.
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Knowledge Safety and Privateness
When dealing with unclaimed gadgets containing private information, equivalent to wallets, cell telephones, or computer systems, Goal adheres to strict information safety and privateness protocols. These measures guarantee delicate data is protected and dealt with responsibly, mitigating potential dangers related to id theft or information breaches. This dedication to information safety reinforces buyer belief and aligns with broader information privateness rules.
Goal’s procedures for dealing with unclaimed gadgets exhibit a complete method to managing the ultimate stage of the misplaced and located course of. The emphasis on charitable donation, accountable disposal, and information safety displays a dedication to each neighborhood engagement and buyer safety. Understanding these insurance policies reinforces the significance of contacting Goal promptly relating to misplaced gadgets to make sure retrieval earlier than they’re deemed unclaimed.
8. Valuables Dealing with
Valuables dealing with represents a specialised facet of Goal’s misplaced and located system, addressing the particular procedures and concerns associated to high-value gadgets. This distinct method acknowledges the heightened sensitivity and safety necessities surrounding such gadgets, encompassing procedures from preliminary reporting and safe storage to potential involvement of regulation enforcement. Efficient valuables dealing with immediately impacts buyer belief and the general integrity of the misplaced and located service.
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Enhanced Safety Measures
Valuables, equivalent to jewellery, electronics, and vital sums of money, necessitate heightened safety measures past commonplace misplaced and located procedures. These measures could embody devoted safe storage separate from normal misplaced and located gadgets, elevated surveillance of the storage space, and detailed documentation of the merchandise’s chain of custody inside the retailer. As an example, a misplaced diamond ring would doubtless be saved in a locked secure or safe location, not like a misplaced scarf. Such precautions reduce the chance of theft or misplacement and exhibit a dedication to safeguarding buyer property.
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Identification and Verification
Stringent identification and verification protocols are important when retrieving helpful gadgets. Goal group members sometimes require a number of types of identification to substantiate possession, doubtlessly together with photograph identification, bank cards, or detailed descriptions of the merchandise’s contents or distinctive markings. This rigorous course of protects towards fraudulent claims and ensures that helpful gadgets are returned to their rightful house owners. Think about a situation the place somebody makes an attempt to assert a misplaced laptop computer; offering the laptop computer’s serial quantity or demonstrating information of its contents aids in verifying legit possession.
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Legislation Enforcement Involvement
In circumstances of suspected theft or extraordinarily high-value gadgets, Goal could contain regulation enforcement businesses. This collaboration ensures applicable authorized procedures are adopted and facilitates investigations if crucial. Legislation enforcement involvement provides one other layer of safety and accountability, notably when coping with doubtlessly stolen gadgets or these topic to authorized investigation. For instance, if a buyer reviews a stolen designer purse, Goal would possibly contain native police to analyze the incident and doubtlessly get well the stolen merchandise. This collaborative method enhances safety and reinforces the significance of accountable valuables dealing with.
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Specialised Coaching
Goal group members concerned in valuables dealing with usually obtain specialised coaching to make sure they perceive the particular procedures and safety protocols. This coaching emphasizes correct dealing with, documentation, and communication procedures associated to high-value gadgets, guaranteeing constant and efficient implementation of safety measures. Specialised coaching equips group members to handle the distinctive challenges and sensitivities related to managing helpful misplaced and located gadgets, contributing to a safer and dependable course of for patrons. This devoted coaching reinforces Goal’s dedication to accountable valuables dealing with and enhances buyer confidence within the service.
These specialised valuables dealing with procedures are integral to the general effectiveness and credibility of Goal’s misplaced and located service. By implementing heightened safety measures, stringent verification protocols, and potential regulation enforcement collaboration, Goal demonstrates a dedication to defending buyer property and sustaining a safe surroundings. This complete method reinforces buyer belief and strengthens the integrity of the misplaced and located system, showcasing a accountable method to managing delicate belongings.
Incessantly Requested Questions
This part addresses frequent inquiries relating to misplaced and located procedures at Goal, offering readability and steering for patrons.
Query 1: What ought to one do upon realizing an merchandise has been misplaced at a Goal retailer?
Contacting the shop’s Visitor Providers division as quickly as doable is beneficial. Offering an in depth description of the misplaced merchandise will increase the probability of its restoration.
Query 2: How lengthy does Goal sometimes maintain onto discovered gadgets?
Storage period varies relying on the merchandise’s nature and worth, usually starting from a couple of weeks to a number of months. Inquiring immediately with Visitor Providers supplies particular data relating to the shop’s coverage.
Query 3: What occurs to gadgets that stay unclaimed after the designated storage interval?
Unclaimed gadgets are sometimes donated to native charities. Some gadgets could also be disposed of or, in uncommon circumstances, resold internally, relying on their situation and worth.
Query 4: What are the procedures for retrieving a helpful merchandise, equivalent to a pockets or digital system?
Retrieving helpful gadgets sometimes requires presenting legitimate identification and doubtlessly answering particular questions concerning the merchandise’s contents or traits. Retailer Safety could also be concerned within the course of to confirm possession.
Query 5: Can people report discovered gadgets at Goal, and the way ought to they achieve this?
Discovered gadgets needs to be taken to Visitor Providers. Offering detailed details about the place and when the merchandise was discovered assists in reuniting it with its proprietor.
Query 6: Does Goal make the most of surveillance footage to help with misplaced and located inquiries?
In sure conditions, notably these involving helpful gadgets or potential theft, Retailer Safety could overview surveillance footage to determine the circumstances surrounding an merchandise’s loss.
Well timed reporting and correct merchandise descriptions are essential for profitable retrieval. Contacting Visitor Providers promptly initiates the method and will increase the probability of a optimistic consequence. Understanding storage durations and procedures for helpful gadgets additional facilitates environment friendly decision.
This concludes the incessantly requested questions part. Extra data relating to particular retailer insurance policies could be obtained by contacting Goal immediately.
Ideas for Using Misplaced and Discovered Providers at Goal
The next ideas provide sensible steering for navigating misplaced and located procedures at Goal, maximizing the potential for profitable merchandise retrieval.
Tip 1: Report Misplaced Objects Promptly
Instant reporting considerably will increase the probabilities of restoration. Time is of the essence, as gadgets could also be inadvertently moved or claimed by others if not reported rapidly. Immediate reporting additionally permits Goal group members to provoke searches and inquiries whereas the incident is contemporary.
Tip 2: Present Detailed Descriptions
Correct and complete descriptions are important. Embody specifics equivalent to model, mannequin, coloration, dimension, distinguishing options, and contents. The extra element supplied, the better it turns into to establish the merchandise amongst different misplaced property.
Tip 3: Preserve Correct Contact Info
Guarantee contact data is up-to-date and readily accessible. Offering a number of contact strategies, together with telephone and e mail, will increase the probability of profitable communication from Goal personnel. Point out a most well-liked contact technique for environment friendly notification.
Tip 4: Inquire About Discovered Objects Repeatedly
Common follow-up demonstrates proactive engagement and permits one to obtain updates on the standing of the search. Constant communication with Goal’s Visitor Providers may also help expedite the retrieval course of.
Tip 5: Be Ready to Confirm Possession
When claiming a discovered merchandise, people needs to be ready to supply legitimate identification and doubtlessly reply detailed questions concerning the merchandise. This verification course of protects towards fraudulent claims and ensures legit possession.
Tip 6: Perceive Storage Durations
Familiarization with Goal’s storage period insurance policies ensures consciousness of the timeframe inside which gadgets are held. This information encourages well timed retrieval and prevents potential disposal or donation of unclaimed gadgets.
Tip 7: Overview Surveillance Footage (if relevant)
In circumstances of helpful gadgets or suspected theft, inquiring about the opportunity of reviewing surveillance footage could present helpful insights into the circumstances of the loss. This feature can help in figuring out the situation and method of the merchandise’s disappearance.
Adhering to those ideas maximizes the effectiveness of Goal’s misplaced and located service. Proactive engagement, detailed data, and well timed follow-up contribute considerably to profitable merchandise retrieval.
These sensible methods facilitate environment friendly navigation of the misplaced and located course of, growing the probabilities of a optimistic consequence. The concluding part will provide remaining ideas and suggestions relating to this important service.
Goal’s Misplaced and Discovered Service
Goal’s method to misplaced and located demonstrates a dedication to customer support and operational effectivity. From designated storage areas and detailed documentation procedures to the collaboration between Visitor Providers and Retailer Safety, the system goals to facilitate the reunification of misplaced gadgets with their house owners. Insurance policies relating to storage period, unclaimed merchandise dealing with, and valuables procedures additional refine the method, balancing buyer wants with sensible operational concerns. The effectiveness of the system depends closely on correct reporting, detailed descriptions, and well timed buyer engagement.
Misplaced gadgets signify a shared problem for each retailers and clients. Goal’s established misplaced and located service supplies a structured framework for addressing this problem, aiming to attenuate inconvenience and promote optimistic buyer experiences. Continued refinement of those processes, alongside clear communication and buyer training, will additional improve the effectiveness of this important service and contribute to a extra optimistic and accountable retail surroundings.
